1.Definitions
- Nexshift / we / us / our — the operators of Nexshift platforms and services.
- You / User — a person or organisation using any Nexshift platform or the corporate website.
- Platform — any Nexshift web application or service, including Nexshift for HMR and future products.
- Subscription Plan — a paid plan selected by the user for access to a Nexshift platform.
2.Eligibility & Account Registration
- You must be 18 years of age or older
- You must provide accurate and complete account information
- You are responsible for maintaining secure login credentials
- Account credentials must not be shared
3.Description of Services
Nexshift builds and operates AI-powered operations platforms for Australian businesses in compliance-heavy industries. Our current platform is Nexshift for HMR. Additional platforms are in development.
Each platform may have its own specific terms applicable to that product.
4.Subscriptions & Billing
- Billed monthly or annually in Australian dollars (AUD) inclusive of GST
- Payments processed via a secure third-party payment provider; we do not store card details
- Fees are non-refundable except where required under the Australian Consumer Law
- You may cancel at any time; access continues until the end of the current billing period
5.Free Trial
New accounts may receive a free trial period with access to platform features. Trial details are specified at sign-up. No credit card is required during the trial period.
6.Acceptable Use
You must not:
- Use any platform for unlawful or fraudulent purposes
- Enter false or misleading information
- Attempt to access other users' accounts or data
- Reverse-engineer, decompile, or copy any part of a platform
- Use automated bots or scripts to interact with any platform
- Upload malicious code, viruses, or harmful content
- Violate any applicable Australian law or regulation
Violations may result in immediate account suspension or termination.
7.Your Data
- You retain ownership of all data you enter into our platforms
- You grant Nexshift a limited licence to store, process, and display your data solely for delivering the platform services
- Your data is not used for commercial purposes or advertising
- You may request a data export within 30 days of account termination
All data is stored in Australia and remains subject to the Australian Privacy Act 1988 and Australian Privacy Principles.
8.Intellectual Property
All intellectual property rights in Nexshift platforms — including software, design, trademarks, and content — are owned by Nexshift. You may not reproduce, distribute, or create derivative works from any part of our platforms without prior written consent.
9.Limitation of Liability
- Nexshift is not liable for indirect, consequential, or incidental loss or damage
- Nexshift is not liable for data loss or platform downtime
- Our total liability is capped at the total fees paid in the three months preceding the claim
- Nothing in these Terms excludes guarantees under the Australian Consumer Law that cannot be excluded
10.Termination
You may cancel your account at any time. Nexshift may terminate or suspend your account for:
- Material breach of these Terms
- Conduct that poses a risk to other users or the platform
- Non-payment of subscription fees
Where practical, 14 days notice will be provided before termination.
11.Governing Law
These Terms are governed by the laws of New South Wales, Australia. Both parties submit to the exclusive jurisdiction of the courts of New South Wales.
12.Changes to Terms
We will notify users of material changes at least 14 days in advance via email or an in-platform notice. Continued use after changes take effect constitutes acceptance.
13.Contact
For questions about these Terms, contact us at: info@nexshift.com.au